Detailed Body of Work

This provides a comprehensive, reverse-chronological history of my roles, responsibilities, and key projects.

Key Projects & Career History

Lead Engineer, Efficiency & Data Platforms (2018 - 2025)

My mission in this role was to provide data-driven insights that drove strategic decisions about cost, risk, and reliability for the entire engineering organization.

Architected the "Infrastructure Showback Hub"

• The Problem: The company lacked a unified view of its massive hybrid-cloud (public and private) spending, technical debt, and reliability. This made accountability and strategic planning impossible.
• The Solution: I architected and led the development of a "single-pane-of-glass" executive dashboard. This platform ingested terabytes of data to show cost, manage technical risk (like end-of-life assets), and track reliability metrics. It featured a "credit score-like" rating system to gamify and drive behavior change among 5,000+ engineering teams.
• The Impact: This platform created enterprise-wide visibility, directly enabling the cost-saving and risk-reduction initiatives below.

Architected the FinOps Recommendation Engine (Driving $31M+ Savings)

• The Problem: Simply showing teams their cloud costs (Showback) was not enough. We needed to provide highly specific, actionable recommendations to drive cost avoidance.
• The Solution: I architected the original "Recommendation Engine Framework". This was a robust, data-driven platform that uses configuration-defined attributes to query hybrid-cloud data (GCP, Kubernetes, etc.). It identified specific optimization opportunities (e.g., "right-sizing," "zombie infrastructure") and presented them to teams.
• The Impact: This traditional, data-driven engine was the key technical driver that identified and unlocked over $31M in cloud cost avoidance.

Evolved to an AI-Powered Platform (Recent Work)

• The Problem: The traditional engine required engineers to manually define and hunt for new opportunities. We wanted to make the platform predictive, conversational, and self-remediating.
• The Solution: I architected the next generation of this platform, integrating LLMs and agentic AI. This new work focused on using AI to:
  1. Conversational Querying: Allow users (and the system itself) to use natural language to find new optimization patterns.
  2. Proactive Recommendations: Let the LLM analyze data to discover new opportunities, rather than relying on pre-defined configurations.
  3. Automated Action: Build "AI agents" that could act on a user's request to "go fix this for me," automating the remediation process.
• The Impact: This cutting-edge project positioned the FinOps practice to move from reactive reporting to proactive, automated, and conversational cost management.

Created the "Infrastructure Tech Debt Hub" Platform

• The Problem: A massive, undiscovered footprint of end-of-life and non-compliant software (like legacy Oracle Java) exposed the company to significant security and operational risk.
• The Solution: I architected the "Infrastructure Tech Debt Hub" as a core component of the Showback Hub. This sub-platform scanned all enterprise workloads (code, devices, repos) to identify and track risk. It also served as the enterprise Software Bill of Materials (SBOM), exposing the tech stack for any given application.
• The Impact: Enabled a successful, enterprise-wide remediation of Oracle Java and provided, for the first time, a comprehensive, queryable map of our technical risk.

Advanced Engineering Mentorship & Talent Acceleration

• The Problem: We needed to accelerate the growth of our existing software engineers and effectively onboard new university graduates and early-career talent.
• The Solution: I expanded my mentorship focus to advanced coaching. I mentored interns, Target Leadership Program members, and junior engineers, guiding them through complex architectural and coding challenges.
• The Impact: I successfully accelerated the careers of my mentees, with most moving from Junior to Engineer, and several to Senior Engineer, in significantly compressed timelines.

Lead Software Engineer, Infrastructure Data (2015 - 2018)

During this period, I led the foundational software projects that made all future FinOps and risk platforms possible, fully transitioning from infrastructure to software leadership.

Spearheaded the "Iceberg/Compass" Service & Asset Registry

• The Problem: When an incident occurred, it took hours or even days to answer the simple question, "Who owns this server/app?". The data was siloed, orphaned, and disjointed.
• The Solution: I led the "Iceberg" initiative to create a foundational Service & Asset Registry that mapped all infrastructure to its product owners. The "Compass" component acted as a CRM, tracking engineering conversations and lifecycle recommendations.
• The Impact: This platform saved thousands of engineering hours and dramatically improved incident response. It was the successful prototype that proved the value for a future enterprise-wide graph database "Linked Intelligence System".

Designed the "Incubator" DevOps Bootcamp

• The Problem: We had many talented infrastructure engineers (sysadmins, DBAs) who lacked modern software development (SRE/DevOps) skills, and we couldn't hire fast enough.
• The Solution: I designed and led the initial "Incubator" program, an internal bootcamp to upskill these engineers. We took them from Bash/PowerShell scripting to building production-grade Go APIs and React front-ends.
• The Impact: I successfully graduated numerous engineers who became high-performing software engineers, creating a vital internal talent pipeline and proving the model for my later mentorship.

Senior Systems Engineer, Infrastructure & Security (2004 - 2015)

This foundational role evolved from hands-on systems architecture to pioneering the automation and platform-thinking that defined my future career.

Pioneering DevOps & Platform Engineering (~2010 - 2015)

• The Problem: As a sysadmin, I saw massive inefficiencies. Manually building servers and responding to data requests was slow, error-prone, and unscalable.
• The Solution: Around 2010, I began my personal transition to an "agile devops engineer". I started the "avalanche-framework" around 2013, which began as a tool to automate my own work and evolved into an inner-sourced Go SDK for standardizing API development. I also led the "product-aligned infrastructure" 30-day challenge to map orphaned infrastructure.
• The Impact: This foundational work and automation-first mindset created the proof-of-concept and technical foundation for what would become the "Iceberg" and "Compass" platforms, directly leading to my pivot to a full-time software engineering lead.

Enterprise Content & Search Management (~2008 - 2012)

• The Problem: The business needed to manage a massive, growing footprint of unstructured data, including contracts, digital assets, and records, while meeting security and compliance requirements.
• The Solution: I was a key engineer and architect for the enterprise content and search stack. I implemented EMC Documentum, SharePoint, Google Enterprise Search, and Zasio for enterprise records management. I also engineered the Accellion platform for secure managed file transfer (MFT).
• The Impact: This created a secure, compliant, and searchable ecosystem for the company's most critical digital assets and records, and I led the strategic project to retire Google Enterprise Search and consolidate on SharePoint.

Led the "Project SAFE" Data Loss Prevention (DLP) Initiative (~2007 - 2009)

• The Problem: The company faced significant security risks from data loss on unencrypted laptops and the uncontrolled use of portable USB drives.
• The Solution: I was a key engineer on this major security initiative. My role involved implementing full-disk encryption (SafeBoot/McAfee), managing portable device access via Active Directory policy, and engineering secure data transfer solutions.
• The Impact: Successfully mitigated a major vector for data loss and theft, securing both corporate and customer data.

PCI Compliance & POS Architecture (~2004 - 2007)

• The Problem: All 1,800+ stores, with 45,000+ Point-of-Sale (POS) registers, had to be PCI-compliant to protect guest payment data.
• The Solution: I architected and deployed the Windows XP Embedded OS for the entire POS fleet. I also engineered the secure OS and deployment for in-store Kiosks (NetKey).
• The Impact: Ensured continuous compliance and security for the company's mission-critical, revenue-generating fleet.

Early Career Experience (1996 - 2004)

My foundational experience in IT was forged by leading large-scale technical rollouts, developing company-wide standards, and progressing from hands-on support to team leadership.

TEKSystems | Desktop Systems Architect (Contractor)

2003 - 2004

• Provided Windows desktop architecture, deployment, and automation (VB Script, HTA) for a large enterprise client.
• Packaged and scripted over 150 software applications using Wise Package Studio for a major Windows XP rollout.

Prudential Financial | Lead Technical Engineer

1996 - 2003

• Lead Technical Engineer: Provided technical oversight for distributed computing, led Windows 2000/NT rollouts, and developed a company-wide virus response process.
• Lead Application Integration Engineer: Led a multi-state team of engineers, creating company-wide standards for software packaging and distribution (Wise, VBScript, SMS).
• Senior System Specialist & PC/LAN Support: Progressed from hands-on technical support to leading a campus-wide support team, creating tools and standards for remote support.

Recent Feedback (2025)

Kim Wier (Director Of Engineering)

"Jeremy is one of the most remarkable leaders I have ever worked with... He was instrumental in developing the vision and strategy for our FinOps and Showback solutions... Jeremy has an extraordinary gift for developing people... If I were to describe Jeremy in three words, they would be strategic, supportive, and technical."

Olimpia Aguillon (Software Engineer)

"What makes him so unique is that he not only has exceptional technical skills but also incredible emotional intelligence... He taught me how to think about solving [problems]."

Elizabeth Bradley (Senior Software Bngineer)

"He’s full-stack in every sense... backend, frontend, data, infrastructure... As a lead, Jeremy’s leadership style is rare. He leads with empathy and intelligence."

Jose J Escobar (Software Engineer)

"Jeremy possesses an impressive technical range and depth... You could ask him a question about any layer of the stack, and he’d... explain the 'why' behind them. Jeremy was the knowledge hub for our team."

← View the concise summary resume